Covid-19 Policy Update

Updated 20th December 2021

Booking Your Campervan Holidays for 2022

We know that it’s difficult to plan and book holidays when there’s a potential risk that you may not be able to travel, due to government guidelines or because you have developed Covid-19.

That’s why we’ve introduced flexible bookings to allow you to make a holiday booking with confidence.

  1. Covid-19 reasons under which you will be fully covered:
    • Local lockdowns in your home location (UK only)
    • Local lockdowns in your pickup location
    • National lockdowns
    • You or a member of your booking party test positive for Covid-19 (PCR test confirmation required)
  2. Other Reasons which are not covered:
    • Event cancelation
    • Traveling from outside the UK
    • Any and all reasons for cancelling not covered above

Please purchase travel insurance to cover anything not covered above.

Reason for CancellationMore than 30 daysMore than 14 day14 days or lessLess than 48
Covid-19 Full CoverCredit Note minus £35 Amendment FeeCredit Note minus £35 Amendment FeeCredit Note minus £35 Amendment FeeCredit Note minus £35 Amendment Fee
Other ReasonsForfeit 20% Booking FeeForfeit 100% Booking FeeForfeit 100% Booking FeeForfeit 100% Booking Fee

We will ask you to provide us with proof of a positive PCR test if you (or someone in your booking party) develops Covid 19 and is required to isolate over the dates of your booking.

This policy applies to all bookings commencing after 20th of December 2021.

You will be issued with a credit note to use at any time within 18 months. Where a refund is issued, the £35 amendment fee will still apply.

This means that you can book your adventure knowing that your money is safe. This offer alters our standard Terms and Conditions.

 Please refer to the latest government guidance for advice.

How does it work?

We ask that any changes are made in good time, and no later than 48 hours before your departure date, unless new rules come into play in that time. This is to be fair to our campervan owners. We reserve the right to request evidence at our sole discretion.

If the new holiday is of greater value you can top it up, or if it is of lesser value the credit will remain on your ‘account’.

Thank you everyone for your kind support in these difficult times.

Related posts