Owner Dashboard

Useful Resources:

Important Documents & Guides:

• Wheelbase Training Guides:

  Wheelbase Overview

  Creating & Editing a Van

  Creating & Editing a Quote

  Managing Reservations

  Setting Pick-up & Drop-off Availability

  Handling Quotes & Pending Requests (Infographic)

• Wheelbase Training Videos:

  Wheelbase Overview (Video)

  Creating & Editing a Van (Video)

  Creating & Editing a Quote (Video)

  Managing Reservations (Video)

  Setting Pick-up & Drop-Off Availability (Video)

  Managing Email & Text Notifications (Video)

• Handover Documents:

  Accident Information sheet

  Accident, Damage and Breakdown Guide for Owners

  Campervan Return Guide

  Daily Insurance Request Form – Template

  Driver Hire Form – for printing (PDF)

  Driver Referral Form for Alan Boswell

  Example Walk Through Guide

  Handover & Return Checklist

  Handover Guide

  Inventory Example

  Inventory Template

  Motorhome Hire Scheme Booking

  Self Drive Hire Process – Alan Boswell

  Self Drive Hire Process – Allianz

  Template Invoice for extras or vehicle damage

  Your van’s How to Guide example

• General Help Guides:

  Additional Extras Examples Prices

  Automatic Emails – what the customer gets during the booking process

  Example for owners – How to deal with damage/Complaints

  Family And Friends Booking

  First Booking – What to expect from your first customer (Video)

  Gas Safe List of Engineers

  Gas Safe sign off Tips

  New Photography Specification

  Winter Maintenance and Upgrades

• EU Travel VOH Forms:

  EU travel – VOH – Vehicle on Hire – RAC Application Form (PDF)

  EU travel – VOH – Vehicle on Hire – RAC Authorisation Letter template (Word Document)

  Taking a hired or leased vehicle abroad (gov.uk)

• Important Policies:

  Booking Conditions

  Quirky Owner Contract

  Equality Policy

  Zero Tolerance Policy

• Useful Links:

  Find a Local Weighbridge

  Income Estimator

  Insurance Options

  Insurance Update – Feb 2024

  List of Photographers

  New Owner FAQs (Initial Sign-up)

  Owner Sourced Booking Form

  Quirky Campsites

  Quirky Owners Facebook Group

  Seasonal Pricing Structure

• Quirky Know-How Videos:

  Base Rates and Seasonal Pricing

  The Perfect Handover

  EU Travel

  Excess Vs. Security Deposit

  Family & Friends Bookings

  How to Avoid Damage & Breakdowns

  Special Hours

  Receiving Negative Feedback

  Setting Up Daily Insurance 

   

“For the love of adventure, our world and its amazing humans. We exist to achieve planet positive travel, promote creativity and connect people curious about a different way of living; enabling us all to take the leap to a sustainable future.“

The Quirky Campers Mission