Help FAQs
Categories:
Knowledge Base
Still can’t find the information you need? Find answers to common questions, or speak to one of the team, using the self-service widget.
Hiring a Campervan
How much does it cost to hire a campervan?
Prices for campervan hire with Quirky Campers start from approximately £90 per night, but the final cost will vary depending on the campervan, booking length, season and day of the week. Click the ‘BOOK NOW’ button to get an instant quote for your preferred dates and campervan. Long-term discounts are available all year round for bookings over 7 days, and we also offer 10% last-minute discounts for same-week departures.
What is included in the campervan hire price?
The booking price includes everything you need to pick up and drive off in your campervan. Insurance, breakdown cover, kitchen equipment and cooking gas, if applicable, are all included. Please check the individual campervan pages for exact details of what else is included. Optional add-ons, such as bedding, bike racks, awnings, snow chains and BBQs, may also be available and vary from van to van.
Are all Quirky Campervans privately owned?
Yes, all our campervans are privately owned. This means each campervan is unique, with its own features, layout, location and booking criteria. Things like optional extras, pet rules, delivery, minimum stays and travel permissions can vary from van to van, so please check the individual campervan page before booking.
Is insurance included in the price?
Yes, all our campervans come with specialist comprehensive campervan hirer’s insurance. This usually covers up to 3 drivers aged between 23 and 75 at no extra cost for UK licence holders, unless stated otherwise on the campervan’s page. The excess, which is the maximum you pay in the event of damage, varies by vehicle and driver and can be between £1500 and £2000. Most hires are £1500. UK and EU residents can also choose an excess reimbursement policy through our recommended third-party provider Questor, allowing you to claim the excess back in the event of an accident, minus £100. You can get a free no obligation quote here. We also recommend taking out your own travel insurance for extra peace of mind.
What is the cancellation policy?
Free cancellation is available if you cancel more than 90 days before the start date, or if you cancel within 24 hours of making your booking as part of our 24-hour cooling-off period*. After that, the cancellation policy depends on how far in advance you cancel your booking. Cancellations made 90–31 days before the start date receive an 80% refund, 30–15 days receive a 50% refund, and 14–8 days receive a 20% refund. Cancellations made 7 days or less before the start date are non-refundable. The 24-hour cooling-off period starts once the booking has been accepted by the owner and confirmed by email. These terms apply from 26/05/26 at midday. If you booked before this, please check the booking conditions in your confirmation email. See our full booking conditions here.
*Please note: the 24-hour cooling-off period does not apply to bookings made within 7 days of the booking start date.
Is there a security deposit?
Yes, each booking is subject to a £500 security deposit. Two days before your booking start date, a hold will be placed on your nominated card for this amount. This will be released one week after the booking end date, as long as the vehicle is returned safely and in the same condition as it was at the start of the booking.
Is breakdown cover included?
Yes, breakdown cover is included with all campervans. This includes roadside assistance and recovery. If recovery is required, you will be returned with the vehicle to the normal pick-up location for that campervan.
Where can I sleep overnight in the campervan?
You can stay overnight in campsites, campervan-friendly stopovers and some wild camping spots, depending on where you are travelling. It’s important to follow local laws, choose appropriate overnight places, respect the environment and leave no trace. We also have a helpful blog to guide you through where you can stay overnight in a campervan.
Are your campervans suitable for first-time campervan hirers?
Yes, many of our campervans are suitable for first-time campervan hirers. Each owner will give you a handover before you set off, so you know how everything works. We recommend choosing a campervan that suits your confidence level, checking the vehicle details carefully and asking any questions before you travel.
How does the campervan booking process work?
To book a campervan, choose your dates, select your campervan and follow the booking steps online. You’ll need to provide your booking information and pay either the deposit or full booking fee, depending on how soon your trip starts. Once your booking is confirmed, you’ll receive the details you need for the next steps including contact information for the owner.
Why do different campervans have different rules?
Different campervans have different rules because each one is privately owned. This means features, layouts, optional extras, pet rules, delivery, minimum stays and travel permissions can vary from van to van. Please check the individual campervan page before booking so you know exactly what applies to the campervan you choose.
How do I choose the right campervan for my trip?
The best campervan for your trip depends on who is travelling, where you’re going and what features matter most to you. Think about the number of belted seats, beds, pet-friendliness, toilet or shower facilities, heating, storage and driving size. You can use the filters on our website to narrow down your options.
What size campervan should I choose?
The right size campervan depends on your group, driving confidence and how much space you want. Smaller campervans can be easier to drive and park, while larger vans may offer more storage, bigger beds and extra facilities. Check the number of belted seats, sleeping arrangements and layout before booking. You can apply certain filters such as ‘6ft + bed’ if needed
What is the difference between a campervan and a motorhome?
A campervan is usually a converted van, while a motorhome is often larger and purpose-built for camping. Campervans tend to be more compact, characterful and flexible to drive, while motorhomes may have more fixed facilities and space. At Quirky Campers, our collection focuses on unique, privately owned campervans with plenty of personality.
Do I need experience driving a campervan?
No, you don’t need previous experience driving a campervan. Many customers are first-time campervan hirers, and the owner will show you how the vehicle works before you set off. If you’re nervous, it’s worth choosing a smaller campervan or one that feels closer to a car or van to drive.
How big are the campervans to drive?
The size of our campervans varies from smaller, car-like vans to larger conversions. Each campervan page includes details to help you understand the vehicle before booking. Some older or larger vehicles may drive more slowly than you’re used to, so it’s worth allowing extra time and choosing a van that suits your requirements and confidence level.
How many people can travel in the campervan?
The number of people who can travel depends on the number of belted seats in the campervan. Belted seats range from 2 to 6. Please check ‘The Vehicle’ section on the individual campervan’s page for details of the seating arrangement for travelling.
Are the campervans suitable for children?
Yes, kids love campervans and our campervans love kids. Please check the individual campervan pages for information about seats, beds and anything else that may affect how child-friendly each campervan is.
Can I fit a child seat in the campervan?
Most campervans have passenger seats suitable for child car seats or boosters, and some also have Isofix. Some owners can provide car seats as an extra, which can be helpful if you’re travelling from overseas or arriving by public transport. Please check the individual campervan pages for details.
Do the campervans have beds suitable for babies or children?
Yes, many of our campervans have bed arrangements suitable for babies and children. Options include double bunks, children’s hammocks and sleeping pods. Many campervans also have floor space for travel cots. Please check the individual van specifications for more detail.
Can I hire a campervan for a family holiday?
Yes, many of our campervans are suitable for family holidays. Please check the number of belted seats, bed layout and child-friendly features on each campervan page before booking. Some vans are better suited to babies, toddlers or older children than others, so it’s worth choosing one that works for your family.
Can I hire a campervan for a solo trip?
Yes, you can hire a campervan for a solo trip. Many of our campervans are ideal for solo travellers looking for a peaceful break, creative retreat or UK road trip. We recommend choosing a campervan that feels manageable to drive and has the facilities you need to feel comfortable and confident.
Can I hire a campervan for a wedding?
Yes, you may be able to hire a campervan for a wedding. Campervans can make a lovely place to stay, travel or take photos as part of your celebration. Please check the campervan page and ask before booking if you have specific plans, timings, decoration ideas or venue requirements.
Can I hire a campervan for a honeymoon?
Yes, hiring a campervan can be a wonderful honeymoon option. You can choose a cosy two-person campervan, plan a road trip at your own pace and wake up somewhere beautiful each morning. Use the filters to find a campervan with the features that matter most to you, such as heating, a fixed bed, shower or pet-friendly options.
Why do campervan prices vary?
Campervan prices vary depending on the vehicle, booking length, season and day of the week. Each campervan is privately owned, so prices can also reflect the size, features, location and style of the van. Select booking dates on a campervan page to get an instant quote for your preferred dates.
What is not included in the price?
Bedding, cleaning and other extras (such as camping furniture, bike racks) are not included as standard with every campervan. Some campervans include bedding, while others offer it as an optional add-on, so please check the individual campervan page before booking. All hirers are asked to return the van as they found it, with rubbish removed, surfaces wiped down and toilets emptied where applicable. Some owners offer a cleaning add-on, but this does not cover toilet emptying or excessive mess.
What optional extras are available?
Extras are campervan-specific, so availability and costs vary. Examples include bedding, bike racks, breakfast hampers, camping furniture, cleaning and towels. If there is something else you need for an upcoming booking, please ask the owner. If you have a question before making a booking, don’t hesitate to contact our customer service team.
What does ‘Instant Book’ mean?
Instant book allows you to make a booking without waiting for the owner to accept the booking request. Please note this excludes short notice enquiries. For last minute enquiries, instant book is not always available but this depends on season and the individual van owner preferences.
Can I pick up the campervan in the next couple of days?
Yes, you may be able to pick up a campervan in the next couple of days, depending on availability and owner approval. Last-minute bookings are possible, but the campervan owner will need to confirm they can prepare the van in time. You’ll also need to complete the booking, payment and driver checks before collection, so please have your documents ready. If you want to collect a campervan within the next 24 hours, it is usually best to call the Quirky Campers customer service team.
Can I book a campervan for a short break?
Yes, you can book a campervan for a short break, subject to the minimum booking period. The minimum is generally 3 nights, but this can vary by campervan and season. If you’re travelling within the next 14 days, shorter bookings may be possible with owner approval.
What is the minimum number of nights I can hire the campervan for?
The minimum booking period is generally 3 nights, but this can vary by campervan and season. If you’re looking to travel within the next 14 days, you may be able to book for a shorter period. Please be aware that shorter booking requests must be approved by the campervan’s owner before they are confirmed.
How long can I hire a campervan for?
Most vans have a minimum booking period of 3 nights in low and mid season, with some increasing to 5 nights in high season. Longer bookings are welcome too. We often have 1 to 3 month bookings and have even had 6 and 9 month bookings. Whatever kind of trip you’re planning, we should have a van to suit your travel time.
Why do the dates I want not show as available?
There are several reasons why your chosen dates might not work. The campervan may already be booked, which will show on the availability calendar, or your enquiry may be too short. The minimum booking period is generally 3 nights, but this can vary by campervan and by specific periods. Some owners also have pick-up or drop-off days that are not available. Most campervan owners allow bookings to start and end every day of the week, but not all can do every date. If your chosen dates do not fit the rules for that vehicle, the booking system will offer the nearest option that does work. If that doesn’t suit you, you can try different dates or get in touch for help.
When do I pay for my campervan booking?
If your booking is more than 30 days away, you’ll pay a deposit of 20% of the booking fee or £50, whichever is greater. The remaining balance is due 30 days before your booking starts. If your booking is less than 30 days away, the full booking fee is payable at the time of booking.
Can I cancel my campervan booking?
Yes, you can cancel your campervan booking, but the refund amount depends on how close you are to the start date. Cancellations made more than 90 days before the start date receive a 100% refund. The refund then reduces in stages, with no refund available for cancellations made 7 days or less before the start date. Bookings made more than 7 days in advance also have a 24-hour cooling-off period once confirmed. Please see our bookings terms and conditions here. These cancellation terms are applicable from 26/05/26 BST at midday. If you booked prior to this, you can find the terms that apply to your booking in your confirmation email.
Do you offer a cooling-off period after booking?
Yes, bookings made more than 7 days before departure can be cancelled free of charge up to 24 hours after booking confirmation. The 24-hour cooling-off period starts once the campervan owner has accepted your booking request and you have received your confirmation email. After this period, our standard cancellation policy applies.
What happens after I make a booking?
After you make a booking, you’ll receive a confirmation email with the key details. You’ll then need to complete any required driver information, payment steps and document checks before collection. The campervan owner will also arrange the handover with you so you know where to collect the van and how everything works.
What support is available before my campervan hire start date?
Before your campervan hire starts, the Quirky Campers team can help with booking details, driver checks, payment questions and general advice. For questions about the specific campervan, such as handover, features or pick-up arrangements, it’s best to contact the owner directly using the details in your booking confirmation, as they know their van best.
Can I ask questions about a specific campervan before booking?
Yes, you can ask questions about a specific campervan before booking. If there’s anything you’re unsure about, please first cosult our knowledge hub. If you still can’t find the answers you need, please get in touch with our award winning customer service team and we’ll do our best to help or pass your question on to the owner. This is especially useful for questions about layout, extras, pick-up, pets or suitability for your trip.
Can I view the campervan before booking?
Yes, you can ask to view a campervan before booking, but it is up to the individual owner. Our Quirky campervans are all privately owned and located across the UK, so there is no central forecourt to visit. If you’d like to view a van, get in touch with our customer service team and we’ll be happy to send your request to the owner.
Can I leave my car at the campervan pick-up location?
Sometimes, but it depends on the campervan and the owner’s location. Some owners may have space for you to leave your car, while others may not. Please check the individual campervan page or ask before booking. There may be a charge associated with parking.
Can I book a campervan for a one-way trip?
One-way trips are usually not available. Most campervans need to be collected from and returned to the same pick-up location, as they are privately owned. If you have a specific request, please get in touch before booking and we can let you know whether there are any options available. Some campervans can be collected or delivered from certain locations for an extra fee.
What is the insurance criteria for renting a Quirky campervan?
As our campervans are owned by different owners and covered by different insurance providers, the insurance criteria can vary slightly between vehicles. However, for most campervans, you will usually meet the standard insurance criteria if you:
Are aged between 23 and 75
Have held a UK or EU driving licence for at least 2 years
Have no more than 2 driving convictions in total, with no conviction worth more than 3 points
Have had no more than 1 claim in the past 3 years
You will also need to provide 2 proofs of address, dated within the last 90 days, that match the address on your driving licence.
This criteria can sometimes be flexible, but if you do not meet the standard requirements, the campervan owner may need to refer your details to their insurer before confirming your booking.
The insurance excess is usually between £1,500 and £2,000, but if you meet the standard criteria, it is typically set at £1,500. Please check the individual campervan page for the most up-to-date insurance information.
What happens if I do not meet the insurance criteria?
If you do not meet the standard insurance criteria, please let us and the campervan owner know as soon as possible. The owner may be able to refer your details to their insurer to see whether cover can still be arranged. You may be asked for extra information, and any additional insurance cover could increase the booking fee or excess. If suitable insurance cannot be arranged, you will not be able to drive the campervan. Missing or false information may result in your booking being cancelled and you may not be eligible for a refund.
What documents do I need to bring when I collect the campervan?
Each driver needs to provide the required driving documents before collection. UK drivers must send their licence check code in advance, and all drivers must bring their driving licence on the day. Non-UK drivers will also need to provide a passport or proof of ID.
You’ll also need to provide 2 proofs of address that match the address on your driving licence. These are usually submitted in advance with your driver form, so you do not normally need to bring the physical documents with you. Screenshots, photos or digital copies are fine, as long as they are clear, dated within 90 days of the hire date and show the correct address.
You must provide either 1 primary proof and 1 secondary proof, or 2 primary proofs. Primary proofs include utilities, council tax, TV, broadband or landline bills, TV licence, bank or credit card statements, credit card bills, mortgage statements, polling cards, HMRC Self Assessment forms, Tax Credit and DWP documents. Secondary proofs include student loan letters, shotgun licences, payslips, mobile phone bills, pension letters, car finance statements, loan statements and property deeds.
What happens if I crash or damage the campervan?
The driver is liable for the insurance excess if the vehicle is damaged (although this can be mitigated by purchasing excess insurance through our recommended third-party provider). Anything beyond that is covered by the insurance where a claim can be made. The driver is responsible for getting the contact details of any third parties involved. Minor damage may be overlooked, but please always let us know. Campervan owners reserve the right to charge for damage to the interior, exterior, fixtures or fittings. If no driver was operating the vehicle when the damage occurred, the first driver will be named as responsible for the vehicle at that time.
Please note; the insurance excess varies from £1500 to £2000 depending on the insurer and the drivers being insured. The total excess amount will be confirmed once the renter submits their completed driver form.
Do the campervans have trackers fitted?
Some campervans may have trackers fitted. The owner will be able to let you know if this applies to the campervan you book. Any data will be deleted after your trip by the owner.
Are any of the campervans automatic?
Yes, we have automatic campervans available to hire. Please see here
Do the campervans have electric hook-up?
Many of our campervans have electric hook-up. Please check the individual campervan pages to see which vans include this. A hook-up means there are 240v sockets available in the vehicle and a lead to plug into a campsite electrical point. The socket can be used to power mains voltage appliances such as a laptop charger or hairdryer.
Can I charge my phone or laptop in the campervan?
Yes, most campervans have charging options, but the exact setup varies. Many have USB points, 12v sockets or 240v sockets, especially when connected to electric hook-up. Please check the individual campervan page to see what charging facilities are included and whether they work off-grid or only when plugged in.
Do the campervans have heating?
Many of our campervans have heating and some even have woodburners, but not all of them do. Please check the individual campervan page to see whether heating is included and what type of heating the van has. This is especially important if you’re planning a trip in autumn, winter or early spring.
Do the campervans have cooking facilities?
Yes, most campervans have cooking facilities. The exact kitchen setup varies by campervan, but may include a hob, sink, fridge, cooking equipment and utensils. Please check the individual campervan page to see what is included before you book.
Do the campervans have fridges?
Many campervans have fridges or cool boxes, but the exact setup varies. Please check the individual campervan page for details of the food storage facilities included. If a fridge is important for your trip, make sure the campervan you choose has one that suits your needs.
Do the campervans have water tanks?
Many campervans have water tanks, but the size and setup will vary by vehicle. Some have built-in tanks, while others may use removable water containers. Please check the individual campervan page to understand what water facilities are included and how they work.
Do I need to bring my own bedding?
Bedding depends on the campervan you choose. Some campervans include bedding as standard, while others offer it as an optional add-on or ask you to bring your own. Please check the individual campervan page before booking to see what is included and what options are available.
Do the campervans have a toilet or shower?
Some campervans have built-in shower and toilet cubicles, while others offer portapotties or outdoor showers. These may be included or available as an extra, depending on the campervan. Please check the individual campervan pages for details.
Can I bring my dog in the campervan?
Many of our campervans are pet-friendly, but please check the individual campervan page before booking. You can also use the filters to find pet-friendly vans. Where pets are accepted, specific rules may apply, such as keeping them off the seats or bed, but these are set by the individual campervan owner.
Can I work remotely from a campervan?
Yes, you may be able to work remotely from a campervan, depending on the vehicle and where you stay. Many campervans have charging points and remote wifi services. Please check the campervan’s electrical setup and plan your route around signal and charging needs if you need to work on the road.
What should I pack for a campervan trip?
Each campervan includes most of the basics, plus a few little extras. Our campers all have plenty of storage space, so feel free to pack your slippers, top hat or snorkelling equipment. The kitchen sink is already provided. Each van has a detailed list of what is included as standard, so have a peek before you travel.
Do I need to book campsites in advance?
You don’t always need to book campsites in advance, but we recommend it during busy periods. Popular campsites can fill up quickly in summer, school holidays and bank holidays. Booking ahead can give you peace of mind, especially if you need specific facilities such as electric hook-up, showers or family-friendly pitches.
Do I need to stay in a campsite?
No, you don’t have to stay in a campsite. You can wild camp or stay in campervan-friendly stopovers, but it’s important to do so responsibly. Follow local laws, choose appropriate overnight spots, respect the environment and always leave it better than you found it.
Can I wild camp in a hired campervan?
You may be able to wild camp in a hired campervan, but you must do so responsibly and follow local laws. Choose appropriate overnight spots, respect the environment, avoid blocking access and always leave no trace. If you’re unsure where to stay, we recommend planning ahead and using campsites or campervan-friendly stopovers.
Do Quirky Campers have campsites?
No, Quirky Campers does not own or run campsites, but we do have a curated campsites directory. The Quirky Campsites Directory brings together unique and character-filled places to stay across the UK, from woodland hideaways and off-grid farm stays to family-friendly sites and eco-retreats. Each one has been chosen for its charm, personality and connection to nature, making it easier to find the perfect spot for your campervan adventure.
Can I take a hired campervan to a festival?
Yes, some of our campervans are available for festivals. Please check our Festival Friendly collection to see the campervans that can be taken to festivals. You’ll need to bring the campervan back in a reasonable condition. A cleaning service may be available if the vehicle is returned in an unacceptable condition, but this does not cover any damage caused during your stay.
Can I take a hired campervan to Europe?
It depends on the campervan, as most vehicles can be taken outside the UK but some can’t. Use the EU friendly filter to view campervans that allow international travel. For eligible vehicles, breakdown cover and insurance for European travel are included in the standard booking cost. EU travel includes the Republic of Ireland and the EU27. For any other countries, please get in touch before booking with the dates, vehicle and countries you plan to visit. You must also purchase a VOH, vehicle on hire, and Europe kit as an extra add-on when you book. The vehicle owner will then purchase this on your behalf.
Is there an additional charge for driving a campervan in europe?
Yes, there is an additional charge for taking a campervan outside the UK. You’ll usually need to add an EU travel pack when you book, which covers the required Vehicle on Hire certificate and European travel kit. The cost is usually around £45 but can vary by campervan, as certificate prices can change and some owners may include a small additional fee for preparing the EU travel pack. There is also a mileage limit on most bookings, so please check the campervan page before booking.
Are your campervans available all year round?
Many of our campervans are available all year round, but availability varies by campervan and owner. Some vans may have limited winter availability, while others are ready for adventures in every season. Use the website calendar to check availability for your preferred dates.
Can I hire a campervan in winter?
Yes, you can hire many of our campervans in winter. We recommend choosing a van with heating, good insulation and the facilities you need for colder weather. Please check the individual campervan page carefully and plan your route, campsites and overnight stops around the season.
What happens if the weather is bad during my trip?
Campervan trips can still go ahead in bad weather, but it’s worth planning around the conditions. Check the forecast, drive carefully and choose overnight spots that are safe and suitable. If severe weather affects your plans or you have concerns during your hire, contact the owner or the Quirky Campers team as soon as possible.
What should I check before setting off in the campervan?
Before setting off, make sure you understand how the campervan works and have completed the handover with the owner. Each owner will provide a handover as standard when you arrive to collect the campervan. Check the fuel level, mileage, lights, heating, water, gas or electric setup, and any important safety information. It’s also worth confirming return times, emergency contacts and how to get help if needed.
Is there a mileage limit when hiring a campervan?
Yes, the standard mileage allowance is 160 miles per full hire day. Additional miles are charged at 20 pence per mile in excess of the total allowance for the booked period. Special discounted bookings may have lower advertised mileage limits. We expect 160 miles per day to cover the vast majority of customers with no additional charges.
Is there a fuel charge?
No, there is no standard fuel charge. You pick up the campervan with a full tank and return it full. If you can’t use a nearby fuel station for any reason, the owner will fill it up for you and you’ll be charged the actual fuel price, usually plus a small charge for their time. Please let the owner know if you are unable to return the campervan with a full tank
What support is available during my campervan hire?
During your hire, your first point of contact should usually be the campervan owner via phone or whatsapp. You will receive the owner contacts details once your booling is confirmed. The owners know their vehicle best and can help with practical questions during your trip. If you need extra support, or something isn’t resolved, the Quirky Campers award winning customer service team is here to help via phone or email.
What should I do if something goes wrong during my booking?
If something goes wrong during your booking, please raise it with the campervan owner as soon as possible. This gives them the chance to help and try to resolve the issue during your hire. If the issue isn’t resolved, you can submit a complaint using our Complaints Submission Form. Our team will then review the information and investigate the matter.
What happens if the campervan is not as described?
If the campervan is not as described, please raise it with the owner as soon as possible. This gives them a chance to help or resolve the issue during your hire. If you are still unhappy, contact Quirky Campers during the hire and before making any decision to return the campervan early.
What happens if I return late?
Please let the owner know as soon as possible if you’re going to be late. There may be someone waiting to collect the campervan after you. Owners reserve the right to charge the hourly rate for late returns, but will always try to avoid this where possible. Some owners may be able to accommodate a later return if there is no immediate booking afterwards, but this is at their discretion and must be agreed with them.
Do I need to clean the interior of the campervan before returning it?
Yes, you should return the campervan in the same condition you received it in. If you don’t want to worry about cleaning at the end of your trip, most of our campervans offer cleaning as an optional add-on. You can choose this at checkout to give yourself a holiday free from return-cleaning stress.
Can I extend my campervan booking once I’m on the road?
You may be able to extend your campervan booking, depending on availability and owner approval. Please contact the owner as soon as possible if you’d like to extend your trip. If the campervan is available and the owner agrees, the extra dates and cost will need to be confirmed before you continue.
What happens if the campervan owner cancels my booking?
If the campervan becomes unavailable, we’ll do our best to help you find a suitable alternative. If no alternative campervan can be found, the booking will be cancelled and you’ll receive a full refund of the booking fee. We know this can be disappointing, so we’ll always try to help where we can.
Who can I contact if I have another question about hiring a campervan?
Please get in touch via our contact form if you have another question about hiring a campervan or anything else. Alternatively, use our knowledge hub to search for your answers. You may also find this blog useful: ‘How to hire a campervan with Quirky Campers’.
Can I book a one-way campervan trip?
One-way campervan trips are not usually available, as most campervans need to be collected from and returned to the same pick-up location. This is because all Quirky Campers vehicles are privately owned, and the owner needs the campervan returned to them at the end of the booking. If you have a specific one-way journey in mind, please get in touch before booking and we can let you know whether there are any options available.
Selling a Campervan
What type of vehicle can I sell?
You can sell any campervan, motorhome or caravan with Quirky Campers. We don’t have strict restrictions on the types of vehicles that can be listed, so if you think our buyers are the right audience for your vehicle, you’re welcome to list it with us. If you’re unsure whether your vehicle is a good fit, email sales@quirkycampers.co.uk and we’ll be happy to help.
Is the Quirky Campers website the best place to sell my campervan, motorhome or caravan?
We sure think so, but we know every seller’s situation is different. That’s why we’ve compared different campervan sales platforms to help you decide which website is best for selling your campervan, motorhome or caravan. It’s worth considering audience, listing costs, visibility and how well the platform suits the type of vehicle you’re selling.
How much does it cost to list a campervan for sale?
A standard sales listing starts from £12.95 and includes 8 photos, with your campervan listing live for 4 weeks. You can also pay £6.95 to add 30 extra photos, giving you more space to showcase your campervan. For maximum visibility, you can choose a featured listing for £19.95, which puts your campervan in the top section of the listings for 7 days, giving you maximum visibiity.
How do I sell my campervan with Quirky Campers?
You can list your campervan online through our Sell My Campervan page in no more than 5 minutes. You’ll just need to provide a few details about your vehicle, upload some photos and then choose your listing type, either standard or featured. Once you’re happy, simply check out and your listing will be live and visible to 145,000 monthly webpage visitors. Head to our Sell My Campervan page to find out more and start creating your listing.
How long will my campervan listing stay live?
Your campervan listing will stay live for four weeks from the date it is published. During this time, buyers can view the listing and contact you directly with questions or to arrange a viewing. You can manage and update your listing by logging into your Quirky Campers account.
Can I sell a DIY campervan with Quirky Campers?
Yes, you can sell a DIY campervan with Quirky Campers. Both DIY and professional conversions are welcome, as long as the listing is honest about the build quality, condition and any relevant safety information. Clear photos, accurate details and supporting documentation can help buyers feel more confident.
I have a campervan conversion. Does it need to be registered as a motor caravan with the DVLA before selling?
No, your vehicle does not need to be registered as a motor caravan with the DVLA to list it for sale on our platform. When creating your listing, please select the relevant fields to state its condition and status clearly. This helps buyers understand exactly what they’re looking at before they enquire.
Can I list a campervan with outstanding finance?
Yes, you can list a campervan with outstanding finance, but you should disclose this clearly and arrange for the finance to be settled in full before ownership is transferred. Contact your finance provider for an up-to-date settlement figure and be prepared to provide the buyer with evidence that the finance has been cleared.
Can I sell a campervan without a current MOT?
Yes, you can list a campervan without a current MOT, but you must state this clearly and honestly in the listing. An expired MOT may make it harder to attract buyers and can limit opportunities for test drives. Renewing the MOT before selling may help reassure buyers and identify any work that needs completing.
Do I need a gas safety certificate to sell my campervan?
No, a gas safety certificate is not required to list a campervan with us, but we strongly recommend having one. Please see our blog post, which covers gas safety and where you can get a certificate. Having the gas installation tested and signed off can increase the value of your campervan by hundreds, if not thousands, of pounds. If it isn’t signed off, the buyer risks facing costly repairs if it does not pass.
Do I need to provide the unladen weight when selling my campervan?
Yes, you do need to have the unladen weight. Vans with no unladen weight are likely to put people off as they could be over their Maximum Authorised Mass (MAM). Most people have a weighbridge within 5 miles of their home, for example at a waste recycling plant, tip or scrap metal merchant. See more details here.
Can I list my campervan for sale while it is still available for hire?
Yes, your campervan can be listed for sale while it is still available to hire through Quirky Campers. Where applicable, we can add a label showing that the campervan is currently listed for hire. Make sure you continue to manage your hire calendar and honour any confirmed bookings while the campervan remains in your ownership.
I’m a trade seller, can I get a multi-listing discount?
Yes, trade seller packages are available. If you’re a trade seller and would like to list multiple campervans, you can take a look at our Trade Seller packages to find the best option for you.
Is there a maximum number of photos I can add to my campervan sales listing?
Yes, each sales listing includes a maximum of 8 photos. You can add another 30 photos for an additional cost of £6.95.
What should I include in my campervan description?
Include the make, model, year, mileage, MOT and service history, along with the number of berths and belted seats. Explain the bed sizes, layout, kitchen, heating, water and electrical systems, storage and any equipment included in the sale. You should also mention the conversion history, overall condition, recent repairs and any known faults.
What documents should I have ready when selling my campervan?
Useful documents include the V5C logbook, MOT information, service history, maintenance receipts, conversion invoices, equipment manuals, warranty documents and any gas or electrical sign-offs. Build photos and recent weighbridge information can also reassure buyers. Do not upload or send a complete photograph of your V5C, as it contains sensitive information.
How much should I list my campervan for?
We can’t advise on pricing for specific vans. However, we recommend looking at the sold vans on our website to see what similar campervans have sold for. This can be a useful guide when deciding your listing price.
How much should I sell my campervan/motorhome/caravan for?
There’s no magic answer, but it helps to look at a few key factors. Think about how much the vehicle and conversion cost you, any major repairs or upgrades you’ve made, and what similar campervans are selling for. You can also view sold campervans and read our blog for more tips on pricing and selling your campervan.
Do you have any advice for selling my campervan?
Yes, our guide to selling a campervan is a great place to start. It walks you through the simple steps to create an effective listing with Quirky Campers, from taking great photos to writing a clear, honest description and gathering the key documents buyers may ask for.
How can I make my campervan listing stand out?
Use bright, clear photographs that show the interior, exterior, layout and key features of your campervan. Complete every section of the listing and include honest information about its condition, equipment and history. You can add 30 extra photos for £6.95 or choose a £19.95 featured listing to receive prime placement for seven days.
How do I get a Quirky Campers stamp or label on my campervan listing?
The stamps and labels are added by our team where applicable. These stamps are designed to help buyers better understand a campervan’s background and potential. Campervans with the ‘Quirky Approved’ stamp are pre-approved for hire on the Quirky Campers platform, subject to final checks and onboarding. This is usually a campervan that’s previously been approved for hire. We also have various labels which appear on a campervan listing. ‘Previously listed for hire’ means the campervan has been rented out through Quirky Campers before. ‘Currently listed for hire’ means it is actively available to hire on the Quirky Campers platform while also being offered for sale. ‘Quirky Loves This Style’ means the van’s design, build quality or overall aesthetic particularly aligns with the Quirky Campers ethos. If you think your sales listing doesn’t have a stamp it deserves, please email sales@quirkycampers.co.uk.
Can I edit my campervan listing after it goes live?
Yes, you can edit your campervan listing after it goes live. You can update photos, details or pricing at any time by logging into your Quirky Campers account. This is useful if you want to improve your listing, add extra information or adjust the price based on buyer interest.
Can I remove my campervan listing before the four weeks are over?
Yes, you can remove your campervan listing before the four-week period ends. Simply log into your Quirky Campers account and manage the listing from there. This is useful if your campervan sells elsewhere or you decide that you are no longer ready to sell it.
How much should I list my campervan for?
We can’t advise on pricing for specific vans. However, we recommend looking at the sold vans on our website to see what similar campervans have sold for. This can be a useful guide when deciding your listing price.
Can I renew my campervan listing if it does not sell?
Yes, you can relist your campervan if it has not sold by the end of the four-week listing period. Before relisting, it is worth reviewing your asking price, photos and description to see whether any changes could help attract more interest.
How will potential buyers contact me?
Potential buyers can contact you directly through the contact section on your campervan listing, which you will be notified of via email. You will then manage the enquiry and communicate with the buyer yourself. Be cautious of vague or rushed enquiries, unusual payment requests or buyers who immediately pressure you to move the conversation onto another platform.
What questions might potential buyers ask me?
Genuine buyers usually ask practical questions about the campervan before arranging a viewing or making an offer. These often include mileage, service history and MOT, condition or known issues, viewing arrangements and price negotiation.
Can buyers arrange a viewing or test drive through Quirky Campers?
Buyers can contact you through your listing, but you will arrange any viewing or test drive directly with them. Before allowing a test drive, check the buyer’s driving licence, make sure they have appropriate insurance and accompany them throughout the drive. It is also sensible to arrange viewings during daylight and have another person present.
How do I spot a scam enquiry?
Although we do our best to filter fake requests, some sellers could encounter scam tactics. Scam enquiries often feel rushed, vague or unusual compared with genuine buyer messages. Be cautious if someone tries to move the conversation off platform quickly, sends generic messages, avoids viewing the vehicle, offers full price without asking questions, suggests unusual payment methods or asks you to use third-party websites. Buyers who mention shipping, overpayments, cryptocurrency, gift cards or unknown escrow services should be treated with extra care.
Does Quirky Campers handle payments between buyers and sellers?
No, Quirky Campers does not process the payment for your campervan. You and the buyer are responsible for agreeing the price, deposit and payment method directly. Never hand over the campervan, keys or documents until you can see that the full payment has cleared in your own bank account.
Does Quirky Campers take commission when my campervan sells?
No, Quirky Campers does not process the payment for your campervan. You and the buyer are responsible for agreeing the price, deposit and payment method directly. Never hand over the campervan, keys or documents until you can see that the full payment has cleared in your own bank account.
How quickly will my vehicle sell?
There’s no set timeframe for how quickly your campervan will sell. However, great quality photos and clear, detailed information can help your listing perform better. If a buyer can easily see details like MOT status, solar panels, bed size and overall condition, they’re more likely to feel confident and make an offer quicker.
How long does it take to sell my campervan?
The time it takes to sell a campervan varies, but many sellers find serious buyers within 2–4 weeks. Listings usually perform best when they include clear photos, an honest description, accurate pricing and useful safety documentation. Taking the time to present your campervan well can help attract the right buyers.
What happens when my campervan sells?
Once your campervan has sold, please log into your Quirky Campers account and update the listing so buyers know it is no longer available. The campervan may remain visible within our sold listings, but your contact information will no longer be shown. Sold listings also help other sellers understand the market and price similar vehicles.
Can I export a campervan listed for sale to another country?
Unfortunately, we don’t have experience with exporting vehicles to other countries. We recommend looking into the DVLA’s information on taking a vehicle out of the UK, as well as the equivalent import guidance for the country you’re exporting to. It’s also worth noting that almost all vehicles listed for sale will be right-hand drive.
Who can I contact if I have another question about selling a campervan?
Please get in touch with our customer service team if you have another question about selling a campervan. Alternatively, see our blogs including ‘How to Stay Safe When Selling Your Campervan’.
Got another question?
You can find more help on our main FAQs page or get in touch with us directly. If you can’t find the answer you’re looking for, simply email sales@quirkycampers.co.uk and we’ll be happy to help.
Buying a Campervan
Do you have any guidance on buying a campervan?
If you’re thinking about buying your own campervan, we’ve put together a helpful guide to walk you through everything you need to know – from choosing the right layout to understanding budgets, checks, and what to look for in a quality build. You can read our full guide here: The Quirky Campers Guide to Buying a Campervan, which is a great starting point whether you’re shopping for your first van or upgrading to something new.
Can you help me find a specific type of campervan to buy?
We’re not able to search for the right campervan on your behalf. Every campervan is so different that it would be difficult for us to match one to your exact needs. We recommend checking our listings page regularly, using our ‘saved search’ function and using the handy filters to narrow your search.
Can I filter campervans by price, location and features?
Yes, you can use the filters on our campervan sales page to narrow down the available listings. Filters can help you focus on the vehicles that are most relevant to your budget, preferred location and practical requirements. As every campervan is unique, we also recommend reading the full listing carefully before contacting the seller.
Do you have any automatic campervans for sale?
Yes, we do have automatic campervans for sale. Please click here to see the automatic vans we currently have listed.
How can I get notified when new campervans are listed for sale?
You can create a saved search to make it easier to keep track of suitable campervans as they are added. We also recommend checking the sales page regularly, particularly if you are looking for a specific layout, base vehicle, transmission or price range, as individual campervans can attract interest quickly.
Can I hire out a campervan I buy through Quirky Campers?
You can apply to list the campervan for hire with Quirky Campers, but buying it through our sales platform does not automatically guarantee acceptance. The campervan and owner will still need to meet our current onboarding, safety, insurance and documentation requirements. Some sales listings may indicate that a campervan is already approved or pre-approved for hire.
Are all campervans for sale privately owned?
No, the sales listings can include vehicles offered by both private and trade sellers. The listing should provide information about the seller and the campervan, but you should always ask any questions you have before arranging a viewing or making an offer.
Can I buy a DIY-converted campervan?
Yes, many of the campervans listed for sale are DIY conversions. A self-converted campervan can be a great choice, but you should look carefully at the build quality and ask for information about the gas, electrical, water and weight setup. Supporting documents, build photographs and safety certificates can help you assess the conversion.
What should I consider before buying a campervan?
Start by thinking about how you plan to use the campervan and which features are essential. Consider your budget, the number of berths and belted seats, transmission, bed layout, storage, kitchen facilities, bathroom, heating and off-grid capability. You should also check the vehicle’s dimensions, payload and driving licence requirements to make sure it suits your plans.
Can I arrange a viewing or test drive?
Yes, you can contact the seller directly through the campervan listing to arrange a viewing or test drive. Agree the details with the seller in advance and make sure the appropriate insurance is in place before driving the vehicle. Take enough time at the viewing to inspect the campervan, test its equipment and ask questions.
What questions should I ask before buying a campervan?
Ask about the vehicle’s mileage, MOT, service history, previous repairs, conversion history and any known faults. It is also useful to ask about the bed sizes, belted seats, payload, gas and electrical systems, water setup, heating, included equipment and reason for sale. Clear answers can help you decide whether to arrange a viewing or inspection.
What documents should I check before buying a campervan?
Ask to see the V5C logbook, MOT history, service records and receipts for significant repairs or conversion work. Depending on the campervan, you may also want to review gas and electrical certificates, equipment manuals, warranty information and a recent weighbridge certificate. Check that the vehicle details match the campervan you are viewing.
How can I check a campervan’s MOT and vehicle history?
You can check the campervan’s MOT history using its registration number and ask the seller for its service and maintenance records. You may also choose to purchase an independent vehicle history check to look for issues such as outstanding finance, previous write-offs or discrepancies in the information provided.
Should I arrange an independent inspection before buying?
An independent inspection can provide extra reassurance, particularly if you are unfamiliar with campervans or are considering a high-value vehicle. A suitable mechanic can assess the base vehicle, while a campervan specialist may also be able to inspect the conversion, appliances and habitation systems. Agree access with the seller before booking an inspection.
How can I check that the gas and electrical systems are safe?
Ask the seller for any available gas safety and electrical inspection documents and find out when the systems were last checked. Look for clear information about who completed the installation and any later alterations. If you are unsure, arrange an inspection by an appropriately qualified professional before completing the purchase.
Does Quirky Campers inspect or guarantee campervans listed for sale?
No, Quirky Campers provides the platform for buyers and sellers to connect but does not inspect or guarantee every vehicle listed for sale. It is your responsibility to review the listing, ask questions, check the documents and satisfy yourself about the campervan’s condition before buying. You may wish to arrange an independent inspection for additional reassurance.
Does Quirky Campers handle payments between buyers and sellers?
No, Quirky Campers does not process the payment for your campervan. You and the buyer are responsible for agreeing the price, deposit and payment method directly. Never hand over the campervan, keys or documents until you can see that the full payment has cleared in your own bank account.
How should I pay for a campervan safely?
Agree the price and payment arrangements directly with the seller and avoid unusual payment methods or third-party services you do not recognise. Before transferring money, confirm the seller’s identity, check the vehicle and documents and make sure you understand when ownership and the keys will be transferred. Keep a written receipt recording the sale details.
Can I buy a campervan that is currently available for hire?
Yes, some campervans may be listed for sale while they are still available for hire. The seller will be able to tell you when it will be available for collection. Make sure any arrangements are agreed clearly before completing the purchase. A vehicle that is already listed for hire is pre-approved to be re-listed with Quirly Campers should you wish to.
Renting Out a Campervan
How much could I earn by hiring out my campervan?
Owners on Quirky Campers earn between £6,000 – £18,000 per year for a single campervan. Your potential earnings will depend on your campervan’s location, size, facilities, availability and customer demand. Well-presented campervans with up-to-date calendars, strong photographs and positive reviews are generally better placed to attract bookings. Our handy guide delves into this is more detail
What types of campervans can I list for hire?
We welcome applications from owners of distinctive, well-designed and characterful campervans across the UK. This includes professionally converted and high-quality self-converted vans. Every application is reviewed individually, so the best way to find out whether your campervan is suitable is to send us its details and some clear photographs. Fore more information, please see our ‘7 Easy Campervan Interior Ideas to Quirkify Your Van‘ blog.
Why should I list my campervan with Quirky Campers?
Quirky Campers combines expert support, strong earning potential and a trusted community of verified owners. You will join a carefully curated fleet of distinctive, handcrafted campervans, supported by an award-winning team of genuine vanlife enthusiasts. Owners can earn between £6,000 and £18,000 per year, depending on factors such as their campervan, location, pricing and availability. You will also gain access to active owner groups and our Owner Council, where members share advice, experience and ideas to help the community grow.
What happens if my campervan is damaged during a hire?
Although rare, damage to your campervan can occur during a hire. When this happens, campervan owners can recoup the cost of repairs from the customers excess when they provide quotes/invoices confirming the cost of repairs. Any damage should be recorded and reported to the customer promptly, and payment is taken through our booking system.
Does my campervan need to be professionally converted?
No. Your campervan does not need to have been converted professionally, but it must be safe, practical and finished to a suitable standard for paying customers. We will review the conversion as part of your application and explain any documents, checks or improvements that may be needed before it can be listed.
Does my campervan need to be a certain age?
Not necessarily. We consider the condition, safety, reliability and character of each campervan rather than accepting or rejecting it based on age alone. Older campervans may be suitable if they are well maintained, while newer vehicles must still meet our listing and safety requirements.
Does my campervan need to be based near a major city?
No. Customers look for campervans across the UK, including rural areas, coastal regions and locations close to national parks or popular travel routes. A clear collection description and information about public transport, parking or local connections can make less central locations more appealing.
Can I apply if my campervan is not ready yet?
Yes. You can start an application while your campervan is being converted or prepared for hire. Sharing photographs, plans and details early gives our team the opportunity to offer guidance before you finish the work. Your campervan will need to meet the relevant requirements before it can go live and accept bookings.
I have never hired out a campervan before. Can I still apply?
Absolutely. Many owners are new to campervan hire when they join Quirky Campers. We will help you understand the application process, insurance requirements, listing preparation and customer journey. Being organised, responsive and committed to providing a safe and welcoming experience is more important than previous rental experience.
What support will I receive during the application process?
Our team will guide you through the steps needed to prepare your campervan for listing. We can explain the information and documents required, review your application and help you understand what needs to happen before you welcome your first customers.
What documents will I need to provide?
In order to list your campervan for hire, you will need to provide the following: 1) Gas Safe Cert (if gas is used) 2) Confirmation on van weight post conversion 3) MOT You will need to take out insurance and breakdown policies before your first booking
What safety requirements does my campervan need to meet?
Your campervan must be roadworthy, properly maintained and safe for customers to use. You will need to ensure that your campervan is serviced regularly, holds a valid MOT and if gas is used, a Gas Safe Certificate
How long does it take to get my campervan listed?
Once we have all information we require (ie. description, photos, documentation). Our dedicated onboarding team will review everything and can get you live on our website within 1-2 days.
Who creates my campervan listing?
You will provide the information needed to describe your campervan, including its layout, facilities, sleeping arrangements, collection location and photographs. This information is used to create a detailed listing that helps customers decide whether the campervan is right for their trip.
How can I make my campervan listing stand out?
Use clear, high-quality photographs and give customers an honest, detailed description of the campervan. Highlight features such as an unusual interior, off-grid facilities, family-friendly layout or convenient collection point. Keeping your availability and pricing up to date will also make it easier for customers to book.
Can I list my campervan for hire with Quirky Campers?
Yes please, we’d love to hear from you if you own beautiful campervan. We’ve had customers enquire from far and wide, so whether you’re in Aberdeen or Ashford, please get in touch. We’ll send you our owner FAQs and help you through the process. See this page for more information. If you don’t yet own a campervan but are thinking about doing a conversion, we highly recommend hiring one first to find out what will work for you.
Can I choose my campervan’s nightly price?
Yes. Owners set their own nightly prices, taking into account factors such as season, demand, operating costs, insurance and the campervan’s facilities. We can provide guidance based on similar campervans, but you are responsible for ensuring your pricing covers your costs and remains attractive to customers.
What costs should I consider before hiring out my campervan?
You should account for insurance, breakdown cover, servicing, maintenance, cleaning, consumables and general wear and tear. You may also need to budget for safety inspections or certification depending on your campervan’s equipment. Considering these costs will help you set a sustainable nightly rate.
Do I control when my campervan is available?
Yes. You are responsible for managing your own availability calendar and deciding which dates your campervan can be hired. You can block out personal trips, maintenance periods or any other dates that do not suit you. Keeping your calendar accurate is important, as customers should only be able to book dates when the campervan is genuinely available.
Do I have to make my campervan available all year?
No. You can choose the dates and seasons that work for you. Some owners hire their campervan throughout the year, while others only list it during the warmer months or around their own travel plans. Greater availability can create more booking opportunities, but you remain in control of your calendar.
Can I pause my campervan listing?
Yes. If your campervan is unavailable for an extended period, you can block its calendar or speak to our team about temporarily pausing the listing. This can be useful during maintenance, personal travel or quieter periods.
Can Quirky Campers arrange my insurance?
No. As the vehicle owner, you must choose, purchase and maintain your own insurance policy and breakdown assistance. Quirky Campers can explain the general requirements and share details of potential providers, but it cannot arrange insurance on your behalf. See more info on insurance in our insurance guide.
How does insurance work for customers?
Insurance is included within the rental fee customers pay when they book a campervan through Quirky Campers. This means:
– Customers should not be charged a separate insurance fee
– Customers cannot use their own insurance instead
– You should account for your insurance costs when setting your campervan’s nightly rate
– Offering insurance as part of the total hire price gives customers a clearer price without an additional insurance charge appearing later in the booking process.
See more info on insurance in our insurance guide.
Is daily insurance charged once per booking or once per day?
Daily self-drive hire insurance is arranged separately for each booking, but its price is normally calculated using the number of rental days. Alan Boswell’s current daily insurance pricing structure is listed below: Daily self-drive hire charge (per booking not per day): £10 1 day: £39.61 per night 2–5 days: £21.73-£26.20 per night 6–9 days: £20.54–£21.73 per night 10–14 days: £20.49–£24.13 per night
Do I need breakdown cover?
Yes. Your breakdown policy must cover the campervan while it is being driven by the hirer.
What happens if I receive a last-minute booking?
Owners with annual cover are already insured for hirers who meet the insurance criteria. Owners using daily insurance must arrange cover before collection, and the provider may charge an additional fee for requests made at short notice.
Can customers take my campervan to Europe?
This would depend on your policy. You can opt in to allow EU travel, provided that your campervan has the appropriate insurance/breakdown cover for travelling abroad
How are customers checked before they drive my campervan?
Customers must provide the information and documents (eg. proof of address, copy of drivers licence) required by the applicable insurance policy. As the owner and insurance policyholder, you are responsible for confirming that the customer meets the insurer’s requirements before releasing the vehicle.
Who communicates with customers before their trip?
Quirky Campers supports customers with the booking process, while owners are best placed to answer questions about their individual campervan and arrange the practical details of collection. Once a booking is confirmed, the customer will recieve the owners contact details. Clear and timely communication helps customers feel confident about their booking.
Will I need to carry out the campervan handover?
Yes. Owners are responsible for completing a thorough handover before each hire and meet customers when they return
What happens when the campervan is returned?
You should inspect the campervan promptly after each hire, check its condition and complete the required return process. Any damage, missing items or concerns should be documented clearly.
What happens if my campervan breaks down during a booking?
Your breakdown provider should assist the customer during this time. If your campervan is not able to be fixed roadside. The Quirky Team will do our best to find an alternative campervan for the remainder of their trip or failing this, provide a refund to the customer proportionate to the time they missed on their trip.
How will I be paid for bookings?
Quirky Campers collects the customer’s booking payment and pays the owner’s share fortnightly. Payments are made once the relevant booking and return requirements have been completed.
What happens if a customer cancels their booking?
The booking will be handled according to the cancellation policy that applied when it was made. Any payment due to you will depend on how far in advance the customer cancels and the relevant booking terms. Keeping your calendar updated gives the campervan the best chance of being booked again.
What happens if I need to cancel a customer’s booking?
Owner cancellations should be avoided wherever possible because they can significantly disrupt a customer’s holiday. If an emergency, mechanical issue or safety concern means the booking cannot go ahead, contact Quirky Campers immediately.
How do I start my application?
Complete the owner application with details and photographs of your campervan. Our team will review the information and contact you about the next steps, including any documents, safety requirements or insurance arrangements that need to be completed. Starting an application does not commit you to making your campervan available immediately.
Converting a Campervan
What does the Quirky Approved stamp mean?
Quirky Approved guarantees a top-quality campervan and exceptional customer service from a trusted business:
- Beautiful conversions.
- A high level of customer care.
- Fair complaints procedure.
- Appropriate insurance.
- All gas work certified.
- Safe electrics.
- Pre-agreed final weight.
- Clear pricing, fee structure and invoicing.
- Minimum 6-month warranty.
- Guaranteed to be accepted for hire on Quirky Campers.
All Quirky Approved businesses have read and agreed to abide by our Code of Practice for Converters.
If you would like to verify if a business is Quirky Approved, please request their membership number or find this on their certificate and pop it in the search bar on our filter menu. If no results are found, this means the business is no longer Quirky Approved.
If you are hoping to hire out your converted campervan through us after the conversion is finished, choosing a Quirky Campers approved converter for your van conversion will mean that we will know your van will be beautiful and will have all the t’s crossed and i’s dotted. And that’s what we like. Road-safe and beautifully created.
Does Quirky Campers carry out campervan conversions?
No, Quirky Campers does not carry out campervan conversions. Our Converter Directory helps you discover independent businesses offering campervan conversions, specialist installation services, consultancy, products and converted campervans for sale. Once you have found a suitable converter, contact them directly using the enquiry form to discuss your ideas, requirements, budget and timescale.
Are all businesses in the Converter Directory Quirky Approved?
No, a listing in the Converter Directory does not automatically mean that a business is Quirky Approved. Businesses pay to advertise their services in the directory, while Quirky Approved converters have completed an additional approval process and agreed to follow our Code of Practice for Converters. Look for the Quirky Approved stamp on the converter’s listing.
How do I find a campervan converter near me?
Use the location filters in our Converter Directory to find campervan converters in your area. You can then compare their services, previous work, price range, availability and customer reviews where available. It may also be worth considering converters slightly further afield if their style, experience or approach is particularly well suited to your project.
How do I choose the right campervan converter?
Start by looking for a converter whose previous work matches the style, layout and type of campervan you want. Review their gallery, services, price range, availability and customer feedback, then speak to several businesses before making a decision. A good converter should be willing to discuss your priorities, explain their process and provide clear information about costs and timescales.
What types of campervan conversion services can I find?
The directory includes businesses offering full campervan conversions, conversion consultancy, campervan sales, parts, products and individual installation services. Depending on the converter, this may include insulation, windows, pop-top roofs, electrics, gas systems, heating, water systems, upholstery, solar panels, additional belted seats and interior design.
Can a converter help with only part of my campervan build?
Yes, many businesses offer individual services for people completing their own campervan conversion. You may be able to find help with electrics, gas installation, windows, heating, upholstery, solar panels, water systems or other specialist work. Use the service filters to narrow down your search and contact the converter to confirm whether they can help with your particular project.
How much does a campervan conversion cost?
The cost of a campervan conversion varies considerably depending on the vehicle, layout, materials, appliances and complexity of the build. Some converter listings include an estimated price range, but you will need to contact the business for an accurate quote. Make sure you understand what is included, whether VAT applies and how any changes to the original specification will be charged.
How long does a campervan conversion take?
The timescale depends on the size and complexity of the conversion, as well as the converter’s current waiting list. Some listings show the converter’s next available build slot or an estimated waiting time. Contact your chosen converter early, particularly if you hope to have the campervan ready for a specific holiday, event or rental season.
Do I need to own a van before contacting a converter?
Not necessarily. Some converters are happy to help you choose or source a suitable base vehicle, while others may expect you to provide the van yourself. It is worth speaking to a converter before buying, as they may be able to advise on the best model, size, age, condition and payload for your planned layout and intended use.
Can I find a converter with electric vehicle experience?
Yes, the directory includes filters for different types of electric conversion experience. This includes businesses with experience converting electric vehicles into campervans, converting conventional vehicles to electric power or considering electric conversion projects. Always discuss the exact vehicle and scope of work with the converter before making any commitments.
Can I find a converter with accessible conversion experience?
Yes, you can use the directory filters to look for businesses with experience converting accessible vehicles or adding accessibility features to a campervan. Requirements can vary significantly, so contact the converter to discuss mobility needs, access, internal layout, equipment, seating and any adaptations required before deciding whether they are suitable for your project.
Can I read reviews of campervan converters?
Some converter listings include ratings and reviews from previous customers. These can help you understand the converter’s craftsmanship, material quality, communication, customer service, timescales and value for money. Reviews are useful when comparing businesses, but you should also carry out your own research, ask to see examples of completed work and speak directly with the converter.
How do I contact a converter for a quote?
Open the converter’s individual listing and use the enquiry form. Include information about your base vehicle, preferred layout, number of travellers, intended use, essential features, approximate budget and desired completion date. Providing plenty of detail from the start will help the converter understand your project and respond more accurately.
What should I check before paying a campervan converter?
Before paying a deposit, request a detailed written quote, specification, payment schedule and estimated completion date. You should also discuss insurance, warranties, cancellation terms, responsibility for delays, certification for gas and electrical work, the expected final vehicle weight and how changes will be agreed. Even when using the Quirky Converter Directory, customers should carry out their own checks before appointing a business.
Can a converter build a campervan that I can hire out?
Yes, some converters specialise in campervans designed for hire. Use the Designed for Hire filters and look for converters who can provide the appropriate gas certification, electrical sign-off and payload planning. Choosing a Quirky Approved converter can provide additional reassurance if you intend to list the finished campervan for hire through Quirky Campers.
Where do I submit an issue or complaint?
Please complete our Converter Complaint Form and a member of the Quirky Team will be in touch. If your complaint relates to a specific converter, include as much information as possible about the business, the work carried out and any steps you have already taken to resolve the issue directly.
Promoting your Conversion Services
I don’t do full conversions, can I still list here?
Absolutely! Our plans are designed for all types of businesses, no matter the size or style of conversions you carry out. We also offer a dedicated Products & Services plan for businesses that don’t convert campervans themselves but play a key role in helping others get there.
What information do I need to provide to get my listing live?
The more detail you provide, the better your listing will perform and appear in filtered searches. However, you can get your listing live with just the essentials:
– Business Name
– Location
– Contact Name + Email
– Type of Business
– Next availability
– Price range
– Description
– Imagery
How will I receive customer contact?
Every converter listing has a built-in contact form. Messages from potential customers go straight to your inbox, making it quick, easy, and direct to connect.
How many leads will I get from listing my services with Quirky Campers?
This can vary depending on your location, the types of conversions you offer, and how detailed your listing is. Our directory attracts over 6,000 unique visitors each month, and on average, converters receive around 6 leads per year. Listings with high-quality images, clear descriptions, up-to-date availability and filter information tend to perform best.
Can I cancel my subscription?
Yes. There’s no long-term commitment. You can cancel your subscription at any time through your dashboard, quickly and hassle-free. We can remove your listing from the directory at any point if required. Unfortunately, we are unable to offer partial refunds if you decide you want to delist before your subscription period ends.
Which subscription plan is right for my business?
The right plan depends on the services you offer and how much visibility you need. The Sales & Services plan is designed for businesses selling campervans, products or specialist services, while the converter plans offer additional photos, reviews, sales listings and promotional opportunities. Compare the plan features to find the best fit for your business.
How much does it cost to list my business?
Our subscriptions start from as low as £13 per month. Several subscription options are available to suit different types and sizes of business. Depending on the plan, you may be able to pay monthly or annually, with annual subscriptions offering a saving compared with monthly payments. All prices displayed on the website exclude VAT, so remember to include this when comparing costs.
Can I advertise specialist campervan services rather than full conversions?
Yes. You can list individual services such as gas installation, electrics, solar panels, heating, windows, upholstery, pop-top roofs or conversion consultancy. Make sure you select every relevant service when creating your listing so that your business appears when customers use the directory filters.
What additional promotional opportunities are available?
Depending on your subscription, you may be able to access additional promotion such as a featured directory banner, social media post, newsletter feature, listing review, professional photoshoot or promotional video. Some features may be included within selected plans or available as optional paid extras.
Other FAQs
How is Quirky Campers an ethical company?
Quirky Campers takes its social responsibility very seriously. We promote holidaying locally, use bio fuels where possible, use ecological cleaning products, encourage you to offset the CO2 of your trip and try to be really nice wherever possible. Have a look at our About Us page for more details.
What are Quirky Campers’ environmental credentials?
We aim to make campervan travel as responsible as possible. Every mile driven in a Quirky campervan is carbon balanced through our partnership with Temwa. Our handcrafted campers also make use of natural and reclaimed materials, are stocked with eco-friendly cleaning products and, in most cases, use solar power for their internal electrics. We also encourage slower, local travel and ask adventurers to leave the places they visit better than they found them.
What is the Quirky Campers Fuel Shortage Guarantee?
Our Fuel Shortage Guarantee offers a 100% refund if a qualifying UK-wide fuel shortage prevents your trip from going ahead. It applies to eligible existing and future bookings that have not yet started. Cancellation requests must be made in writing no earlier than seven days before departure, and the disruption must meet the conditions set out in the policy. Quirky Campers will determine when the guarantee is activated and whether a booking qualifies. You can read more about it in this helpful page.
Can I buy a Quirky Campers gift voucher?
Yes, you can buy an e-voucher to put towards a Quirky Campers hire booking. Vouchers are available in values from £50 to £500, and multiple vouchers can be combined if you would like to give a different amount. The credit can be used towards a rental booked within 24 months. Gift vouchers are non-refundable, so please check the recipient details and delivery date carefully.
Does Quirky Campers have an online shop?
Yes, our online shop includes campervan hire gift vouchers, conversion resources, virtual workshops and a selection of accessories. Product availability may change, so visit the shop to see what is currently available. Physical products can currently only be shipped to UK addresses, while digital products and e-vouchers are delivered electronically.
Where can I find travel inspiration for my campervan trip?
Absolutely, check out our Travel Inspo blogs here.
How can I hear about new campervans, offers and travel ideas?
You can subscribe to our email updates through the sign-up form on our website. We send occasional updates featuring newly listed campervans, inspirational blogs, travel ideas and special offers. You can unsubscribe at any time, and we will only contact you in line with the marketing permissions you select.
Does Quirky Campers operate outside the UK?
Yes, Quirky Campers also operates in New Zealand. You can switch between the UK and New Zealand websites using the country selector to explore the campervans and services available in each location. Availability, prices, booking conditions and support information may differ, so make sure you are viewing the correct country website before making an enquiry or booking.
Can I collaborate with Quirky Campers?
We are open to thoughtful collaborations with creators, journalists, photographers, brands and organisations that share our values. The best place to start is our Work With Us page, where you can find details about the types of partnerships we consider and how to get in touch. Please include clear information about your audience, idea, timings and what you would need from Quirky Campers.
Where can I find job opportunities at Quirky Campers?
We advertise current vacancies on the Jobs page of our website as well as social media. Each listing explains the role, working arrangements and how to apply. If there are no roles displayed, it means we are not actively recruiting through the page at that time, so check back for future opportunities.
Who can I contact if I can’t find the answer I’m looking for?
Please get in touch if you can’t find the answer you’re looking for. One of our team will be happy to help.